Customer success

Content focused on customer care, retention, and messaging workflows.

Customer success 2 posts

Customer success

Explore the impact of automated Instagram DMs on retention. We share how personalised flows reduce churn and keep customers engaged.

Jiwon Lee

Apr 15, 2025

Customer success

Design DM chatbots that deliver instant, human-sounding support. Learn how to map flows and escalate gracefully.

Jiwon Lee

Mar 15, 2025

Be the first to receive practical tips and news about Instagram marketing.